Here are answers to some of the most frequently asked questions we receive regarding our security policies and protocols. If you have more questions, just email us at [email protected]
Absolutely. At AfterHour, the security of your data is our top priority.
We take extensive measures to protect your personal and financial information, utilizing industry-leading encryption methods such as advanced SSL and TLS protocols. Our infrastructure is regularly updated to stay ahead of emerging security threats, ensuring that your data is always safeguarded with the latest technology.
Hell no. We never share brokerage holdings or transactions data with any third party, at the specific user or aggregate level.
On the rare occasions when data is shared with third parties, typically for analytics purposes, we take precautionary measures to ensure these entities do not sell or misuse your information and are usually at the anonymized aggregate level.
Your trust is vital to us, and we would never want to betray that trust.
When you choose to delete your account, we take immediate action. All your data is removed from our primary database without delay. Additionally, we instruct our aggregators to cease any connections to your account and to erase all associated data they hold.
No. AfterHour is entirely free to use for everyone and we charge no additional fees anywhere.
We support integrations with 1000+ brokerages / banks including major ones like Robinhood, Charles Schwab, E*Trade, and many more.
We're constantly working on adding support for more. If you don't see your account, email us directly at [email protected] and we'll add it to our roadmap.
No. AfterHour never directly accesses your brokerage account credentials and we do not store any usernames, passwords, or authentication content of any kind on the platform.
Instead, we utilize third-party financial account aggregator services, such as Plaid, to securely connect to your accounts. When you input your credentials, they are sent directly to these providers, not to AfterHour’s servers.
These providers then grant AfterHour a "read-only" access, ensuring we can't access your specific credentials or conduct transactions on your behalf.